Serial number incompatibility

Problems with installing SilverFast

mgast
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Joined: Wed Oct 22, 2003 1:06 am

Serial number incompatibility

Postby mgast » Thu Jan 22, 2004 7:38 pm

I downloaded and installed the SilverFast bundled SE 6 per instructions of the last reply. Now I am not able to use SilverFast without it being in demo mode. I think the reason may be that the serial number we have is for the disc that arrived with the scanner (SilverFast-SE v6.1.0r4) and is not being recognized as valid to run the new software configuration. Please suggest a course of action to resolve this problem. Thanks!

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LSI_Noack
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Postby LSI_Noack » Fri Jan 23, 2004 8:48 am

Dear mgast

I deem it obvious that only SilverFast support staff can issue a new serial number and that we for same obvious reasons cannot do this is an internet forum.
So please contact SF support via info@silverfast.com.
You might use "to Noack - Serial problem" as the subject so I will see your mail on a glance. Thanks in advance.


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