Run time error after installation

Problems with installing SilverFast
kruk
Visitor
Posts: 1
Joined: Fri Jun 23, 2006 12:57 pm

Run time error after installation

Postby kruk » Fri Jun 23, 2006 1:22 pm

Please help me to run SilverFast software.

After starting the SilverFast application I am getting the following error:

The instruction at "0x7c911c48" referenced memory at "0x006d005b".
The memory could not be "read".
Click okay to terminate program or cancel to debug.

Thank you in advance !

kruk :D

User avatar
RAG
SilverFast Master
SilverFast Master
Posts: 761
Joined: Wed Jan 12, 2005 7:59 am
Location: Sonoma County, California

Postby RAG » Fri Jun 23, 2006 4:16 pm

kruk,

Based on the error I am assuming you are using Windows. Try un-installing the application; then restart your computer; then download the latest version of SilverFast and install it with your virus software disabled.

If you still have problems you may need to run a spyware scan or two on your computer, and for good measure you should also make sure that you have installed all of the critical updates from Microsoft.
Member in good standing - NAPP
A picture is worth a thousand words! :-)


Return to “Installation Problems”

Who is online

Users browsing this forum: No registered users and 1 guest