Registration Problem

Problems with installing SilverFast

eranack
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Joined: Thu Jan 26, 2017 10:14 am
Scanner: Epson V750 Pro
SilverFast Product: SE Plus

Registration Problem

Postby eranack » Thu Jan 26, 2017 10:26 am

Greetings,
I need to reinstall my SilverFast SE Plus 8 on a new PC, on which I run Win 10 (64) with Epson V750 Pro. Until now I used the software on another PC (Win 7, also 64). I uninstalled the software form the previous PC and installed it on the new one. Installation went fine but once the registration page is being opened, the message remains (currently loading content from the internet...). I disabled Firewall and/or anti virus, but without any result. I can actually start working if I exit the page, but I want to update the software (my original installation disc is Ver. 8). Any Ideas or recommendation? Thanks!

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LSI_Ketelhohn
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Re: Registration Problem

Postby LSI_Ketelhohn » Thu Jan 26, 2017 11:15 am

Dear user,

Are you already registered? In that case you can simply mark the checkbox in the lower left and skip the registration.
It is not necessary to register twice.

Kind regards,
Arne

eranack
Visitor
Posts: 3
Joined: Thu Jan 26, 2017 10:14 am
Scanner: Epson V750 Pro
SilverFast Product: SE Plus

Re: Registration Problem

Postby eranack » Thu Jan 26, 2017 2:30 pm

Thanks for your answer, indeed I already registered the product long ago, when installed on my old pc.
Yet, is there any other way I can upgrade the software to the latest version? I'm currently running version 8.0.1r16.

Thanks for your helpful answer,

Eran

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LSI_Ketelhohn
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Re: Registration Problem

Postby LSI_Ketelhohn » Fri Jan 27, 2017 9:17 am

Dear Eran,

The latest update is available from our website's download area.
Do you have any issues there?


Kind regards,
Arne

eranack
Visitor
Posts: 3
Joined: Thu Jan 26, 2017 10:14 am
Scanner: Epson V750 Pro
SilverFast Product: SE Plus

Re: Registration Problem

Postby eranack » Fri Jan 27, 2017 10:46 am

Dear Sir,

I managed to download the latest update, it's now running just fine.

Thank you so much for your helpful answers,

Regards,

Eran

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LSI_Ketelhohn
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Re: Registration Problem

Postby LSI_Ketelhohn » Fri Jan 27, 2017 11:10 am

Dear Eran,

you are welcome.
Good to hear that.

Kind regards,
Arne


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