photoshop elements 4 not seeing scanner

Problems with installing SilverFast

stafford
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Joined: Tue Jan 31, 2006 3:12 am

photoshop elements 4 not seeing scanner

Postby stafford » Tue Jan 31, 2006 3:19 am

firstly i should like to say hello to all on this forum.
i have been using silvefast for a couple of years without any trouble.
i just upgraded to photoshop elements4 and cannot get it to recognise the scanner epson perfection 2450.
ihave reinstalled silverfast studio ai several times but i cannot get the plug-in or the import from silverfast to work.
any ideas
stafford

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RAG
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Postby RAG » Tue Jan 31, 2006 4:46 am

Check the location of the plug-in folder, because it may be in another location with the new version of elements. In addition, if you haven't already, download and install the current version of SilverFast.
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lthorsson
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Joined: Thu Feb 05, 2004 4:45 pm

Install problem Silverfast SE

Postby lthorsson » Tue Feb 07, 2006 3:57 pm

I have the same problem Elements 4.0 can not find Silverfast. I ask Adobe but they couldn't help me, they say it was a Lasersoft problem.
I hope you have a solution.
Best regards
Lars

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RAG
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SilverFast Master
Posts: 761
Joined: Wed Jan 12, 2005 7:59 am
Location: Sonoma County, California

Postby RAG » Tue Feb 07, 2006 7:18 pm

Did you locate the plug-in folder? It might be a simple as placing the file "SilverFast (Epson).8ba" into "\Plug-Ins\Import-Export\"
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A picture is worth a thousand words! :-)


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