My f40 doesn't run

Problems with installing SilverFast
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gibus
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Posts: 4
Joined: Fri Jun 20, 2003 5:24 pm

My f40 doesn't run

Postby gibus » Fri Jun 20, 2003 5:30 pm

Hello
I saw that silverfast in now available for the agfa duoscan f40 whith os X.
I download it, but it can't find the scanner.
I throw all the agfa software in the trash, as it explain in FAQ on lasersoft site, but it doesn't run to.
What can i do???
Thanks, and sorry about my poor english...
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LSI_Support
LSI Staff
LSI Staff
Posts: 491
Joined: Mon Jun 18, 2001 1:00 am

Postby LSI_Support » Mon Jun 23, 2003 7:59 am

Dear gibus,
the Agfa OSX Software blocks some kernel files of that OSX and SilverFast will not be able to communicate with that scanner. As that Agfa OSX software does not have a proper uninstall routine and you might have not uninstalled every part of that software. How about a re-installation of the OSX to make sure the Agfa software is completely uninstalled?
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gibus
Visitor
Posts: 4
Joined: Fri Jun 20, 2003 5:24 pm

Postby gibus » Mon Jun 23, 2003 6:08 pm

Thanks for all
In fact, i missed to trash the kernel application of the scan.
It was a bit hard to trash it, because i can't put it away, but it works , and it 's too fast.
Thanks a lot
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