missed negafix

[bigcolle]

I try to re-installing silverfast SE for a system problem, but negafix is missing and I can't scan a negative.

I try to unistal and install, ma this problem sill remain.

Where's the problem?

Another question...today I would register my new product for upgrade to silverfast AI, but I wrong email (I insert a disattivated address). I try to a new register procedure, but with my code, silverfast's system send the mail to wrong address. How can I do?

Sorry for my english :lol:

Andrea

[LSI_Noack]

Dear Andrea

we want to investigate into the "missing Negafix profile":
Please don't hesitate to contact support: https://www.silverfast.com/problemreport/en.html

I shall need an SF_Logfile for more information on your setup.
Please see: https://www.silverfast.com/faq/1058/en.html

When registering, you need to use a correct email address, else registration won't work. Please contact me about this issue, too, so we can change reg data together. Thanks in advance :)

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -