Lost my CD, how to find a new one?

Problems with installing SilverFast

wilsonwilson
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Posts: 1
Joined: Sun Aug 23, 2015 9:54 pm
Scanner: plustek 7200i
SilverFast Product: SE
SilverFast Version: 6.5

Lost my CD, how to find a new one?

Postby wilsonwilson » Sun Aug 23, 2015 10:05 pm

Hello,

I bought a plustek 7200i 5 years ago and never tryed to install it.
Now i need to use it, so i tryed to install but I lost the CD. I still have the activation key but not the CD
And silverfast installer ask me to insert the CD before typing the key...
So i need a new CD, but i don't find it anywhere, and i use a windows XP, so i can't use the rescent silverfast version

How can i get a new CD please?

Thanks!
ww.

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LSI_Ketelhohn
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Posts: 4283
Joined: Wed May 28, 2008 11:19 am
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Location: Kiel, Germany
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Re: Lost my CD, how to find a new one?

Postby LSI_Ketelhohn » Mon Aug 24, 2015 2:40 pm

Dear customer,

replacement disks for very old versions might not be available from our online shop anymore.
You can try exchanging your serial for a version which does not require a CD to unlock here on our website.
You can always install the latest update from our website.
Our updates are always full installation versions.

Kind regards,
Arne Ketelhohn.


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