Lasersoft AI 6.6 not working with Epson XP-810 printer

Problems with installing SilverFast

bhinesh
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Posts: 1
Joined: Sat Apr 05, 2014 5:54 pm
Scanner: Epson 750
SilverFast Product: Ai
SilverFast Version: 6.6

Lasersoft AI 6.6 not working with Epson XP-810 printer

Postby bhinesh » Sat Apr 05, 2014 5:58 pm

I have Lasersoft Ai 6.6 which came with my Espon 750 scanner. It worked fine until I bought an Epson Xp-810 printer. Now unless I uninstall the printer driver, Lasersoft will not run. The moment I install the printer sriver (so that I acn use it to print) Lasersoft no longer loads. I get a startup screen then nothing. I see exception 0xc0000005 in the Windows 7 64-bit event log.

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LSI_Ketelhohn
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Re: Lasersoft AI 6.6 not working with Epson XP-810 printer

Postby LSI_Ketelhohn » Fri Apr 11, 2014 4:23 pm

Dear customer,

Have you installed the latest driver for your EPSON V750 too?

This sounds like a driver conflict between the two devices.

Kind regards,
Arne Ketelhohn.


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