Installing SF in old mac - CD reader broken

Problems with installing SilverFast

Tony
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Joined: Tue Jun 01, 2004 7:05 pm
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Installing SF in old mac - CD reader broken

Postby Tony » Wed Sep 10, 2008 6:51 pm

Hello,
I have had a howtek 7500 and Silverfast for many years. It is a registered version, and I have the CD. To make a long story short - SCSI problems have forced me into an environment where I am installing on a vintage 1999 mac G4 tower. The whole thing only works in OS 9. So I tried to get my legal copy working, and I entered the serial number, and of course the program wants to see my CD to verify everything is good. My CD reader in the mac is broken - won't open, wont read when I manually feed a CD in - it is dead. Is there anyway you can help me get this product out of demo mode without spending time and money to buy another CD reader? This computer exists solely for this one program and is on only several times a year. I have installed silverfast in other computers in os 9 (although they will not work with the scanner) Is there a file I can take from the computer that has a working CD and a serialized version of SF and drag it to some folder on the mac with the broken CD reader?

Thank you,
Tony

LSI_Luebker
SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: Installing SF in old mac - CD reader broken

Postby LSI_Luebker » Fri Sep 12, 2008 3:11 pm

Dear Tony,

please send your request with your Serialnumber over our support assistant
http://www.silverfast.com/problemreport ... =assistant

So our support can see if we can help you :-)

bestr regards,

Thomas Lübker
LaserSoft Imaging AG
best regards,

Thomas Luebker,
LaserSoft Imaging AG


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