Installation problem

Problems with installing SilverFast

Posts: 1
Joined: Tue Sep 12, 2017 6:45 pm
Scanner: Plustek OpticFilm 7200
SilverFast Version: 6.5

Installation problem

Postby joemacd1 » Fri Sep 15, 2017 3:01 pm

Hi, I am trying to get Silverfast software and Plustek OpticFilm 7200 scanner going on computer with Windows Xp. Scanner is not being recognised. I have had this software for a good few years but didnt use it as I had access to scanners in work, but am now retired and want to get it working. Am I missing new drivers? Any help appreciated.

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Joined: Wed May 28, 2008 11:19 am
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Location: Kiel, Germany

Re: Installation problem

Postby LSI_Ketelhohn » Fri Sep 15, 2017 4:25 pm

Dear Joe,

make sure you have installed the latest driver from the Plustek website and the latest SilverFast update from our website.

kind regards,

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