Installation on Mac mini without CD-Rom

Problems with installing SilverFast

Gert-Jan
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Joined: Sun Jan 05, 2014 1:58 pm
Scanner: reflecta DigitDia 5000
SilverFast Product: Ai
SilverFast Version: 6.6

Installation on Mac mini without CD-Rom

Postby Gert-Jan » Sun Jan 05, 2014 5:46 pm

Hi,
In 2011 I have bought Silverfast AI together with a reflect DigitDia 5000. I have successfully used the software in the past on another computer.
Currently I have not installation active and want to install it on a Mac mini with OS 10.6. However, the CD won't read. I have been able to install it by sharing the DVD player on another computer, but the registration process won't recognize that route.
When entering the serial number I am asked for another First/Lastname.

What can I do?

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LSI_Ketelhohn
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Re: Installation on Mac mini without CD-Rom

Postby LSI_Ketelhohn » Mon Jan 13, 2014 3:52 pm

Dear customer,

You can exchange your serial for one bound to your name instead of the Cd here on our website.

Kind regards,
Arne Ketelhohn.


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