Install SilverFast Umax version for Expression 836XL?

Problems with installing SilverFast

MultiAd
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Joined: Fri Apr 28, 2006 4:34 pm

Install SilverFast Umax version for Expression 836XL?

Postby MultiAd » Fri Apr 28, 2006 4:49 pm

We recently purcheased SilverFast Ai 6.4 from CDW. Unfortunately their description did not detail that it was for Umax scanners only. We have an Epson Expression 836xl.

CDW's software policy does not allow for returns once opened and they apparently only sell the Umax version.

I sent an email to SilverFast 3 weeks ago and have not heard anything back.

Is there anything we can do with the software we have already purchased?

Thanks a lot...

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RAG
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Location: Sonoma County, California

Postby RAG » Fri Apr 28, 2006 10:20 pm

MultiAd,

Go to the following link and give the LaserSoft Sales office a call. Perhaps they can assist you further. http://www.silverfast.com/show/contact/en.html
Member in good standing - NAPP
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MultiAd
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Joined: Fri Apr 28, 2006 4:34 pm

Postby MultiAd » Fri Apr 28, 2006 10:27 pm

Thanks a lot...

I'll give that a shot...

I'll give an update after I do so...


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