I have problems installing SilverFast on my Mac OSX system

Problems with installing SilverFast

DeZ
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Scanner: Epson Perfection V700 Photo

I have problems installing SilverFast on my Mac OSX system

Postby DeZ » Sat Feb 08, 2014 8:07 pm

Hi,
I've just get an epson scanner V 700, and the Silverfast app. CD bundeled with the scan.
then instaled on my Mac (os 10.5.8)

I can't launch the application.( Silverfast SE 8)
Every time i try to do it, the message is that "the application Silverfast quit"

I try to uninstal then reinstal from a downloaded version on Silverfast web site,
i also try the update for the app... :(

Thank you for help
DeZ

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LSI_Ketelhohn
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Re: I have problems installing SilverFast on my Mac OSX syst

Postby LSI_Ketelhohn » Fri Feb 14, 2014 2:57 pm

Dear DeZ,

Are you maybe still using a PPC MAC?

SilverFast 8 requires an Intel Mac.

If that is the case please contact our support or post here again (I will forward your post then).

kind regards,
Arne Ketelhohn.

DeZ
Visitor
Posts: 2
Joined: Sat Feb 08, 2014 7:33 pm
Scanner: Epson Perfection V700 Photo

Re: I have problems installing SilverFast on my Mac OSX syst

Postby DeZ » Fri Feb 14, 2014 3:57 pm

Hi Arne,
Yes it is an Intel proces.,
2.13 GHz Intel Core 2 Duo
system 10.5.8

Thanks
DeZ

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LSI_Ketelhohn
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Re: I have problems installing SilverFast on my Mac OSX syst

Postby LSI_Ketelhohn » Wed Feb 26, 2014 5:43 pm

Dear DeZ,

I have forwarded your posts to our support system and will get back to you by e-mail.

kind regards,
Arne Ketelhohn.


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