HELP: INSTALLATION FAILS

Problems with installing SilverFast

Wim
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Posts: 4
Joined: Fri Feb 04, 2005 10:26 am

HELP: INSTALLATION FAILS

Postby Wim » Fri Feb 04, 2005 2:24 pm

Help,

Installation of Silverfast 6 Ai fails. Error message: This installation requires a System Folder on the destinatoin drive.


Our system is MAC OS 9.2.1 / Scanner i900 Microtek.

Any suggestions? Thanks in advance!

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LSI_Noack
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Postby LSI_Noack » Fri Feb 04, 2005 2:50 pm

Dear Wim

OS 9 isn't a supported option for this scanner:
http://www.silverfast.com/product/Microtek/419/en.html

Please refrain from cross-posting. Thank you.

Kind regards
Sonny Noack
- technical support, LSI AG -

Wim
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Posts: 4
Joined: Fri Feb 04, 2005 10:26 am

YES, IT SHOULD!

Postby Wim » Fri Feb 04, 2005 11:52 pm

This is the text on the Silverfast cd we received together with the Microtek i900 (and that is why we bought it):

Operating System
SilverFast requires one of the following operating systems:

Mac OS 9 or higher
Windows 98/Me
Windows 2000/XP


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