Help!

Problems with installing SilverFast
gherman
SilverFast Beginner
Posts: 16
Joined: Mon Oct 22, 2001 1:00 am

Help!

Postby gherman » Sat Apr 12, 2003 4:35 am

I'm trying to delete the silverfast directory in Import-Export and get an error that says "Cannot delete SilverFast, Access is denied. The source file may in use." I've renamed it, and rebooted... and it still states that it can't be deleted. Any idea on how I delete this directory?

In addition, I've deleted and/or renamed every file on my main disk (C) that looks like SilveFast, and Photoshop still shows that SilverFast is installed. Any idea where it's finding SilverFast?

Thanks!

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LSI_Kratzenstein
SilverFast Professional
SilverFast Professional
Posts: 242
Joined: Tue Apr 09, 2002 1:00 am
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Postby LSI_Kratzenstein » Mon Apr 14, 2003 7:51 am

You should use Properties to switch on Write Protection, and switch it off after this, should be also for all subfiles/folders. If Photoshop is closed, you should now delete the SilverFast files.
Photoshop check all files in this folders. If there is a file, what is a import-plug-in, then it list it with the internal name in the import menu. Changing the file name don't prevent this behavior.


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