error message "cannot find scanner

Problems with installing SilverFast

bamboosnake
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error message "cannot find scanner

Postby bamboosnake » Mon Sep 09, 2002 2:25 pm

help! after installing sf 6 in photoshop 7 (g4 mac, 733,) i try to launch sf, and get the message "cannot find the scanner.) am using sf version 6 for nikon 8000 scanner. any idea what the problem is?

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LSI_Flyvbjerg
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Postby LSI_Flyvbjerg » Tue Sep 10, 2002 6:55 am

1. Be sure to use the latest update of our Nikon plugin from our WEB site, to secure compatibility with PS7 on the MAC.
2. If you are using Jaguar (MAC OS-X 10.2), you will have to wait for an update for a few days. New versions for 10.2 are coming very soon.

Eric.

bamboosnake
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where is the plug in?

Postby bamboosnake » Tue Sep 10, 2002 8:40 am

hi eric,

silverfast is sometimes very vague about where things are. where, for instance, is the plugin? under search i get a bunch of infos, but no location of the plugin.

location please.

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LSI_Flyvbjerg
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Postby LSI_Flyvbjerg » Tue Sep 10, 2002 3:29 pm

Do you mean the location of the update on the WEB ?

Here it is: https://www.silverfast.com/product/Nikon/en.html?target=ai6.

Select your scanner and your platform and then download the newest plugin.

Eric


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