Epson 6.1.0r7 Serial Fails

[ianders1]

I upgraded my Epson 1600 version from 6.1.0r3 to 6.1.0r5 and it changed names from Silverfast (Epson) (6.1.0r3) to Silverfast (EpsonIT8) (6.1.0r5).

Then, I downloaded r7, and it changed back to Silverfast (Epson) (6.1.0r7) Unfortunately, none of the serial numbers I entered worked. I have the original one from my invoice, an IT8 one, and one or two other ones that were a result of problems when I upgraded to 6.

I am going to uninstall, delete all files/folders, reboot, and reinstall. I'll let you know if that works.

-Ian A.

[ianders1]

No luck - it just makes an error noise when I hit submit. It doesn't say it's the wrong number or anything, but it won't let me serialize.

[LSI_Rossee]

Dear ianders1.

Please contact me directly via Email in order to check the serials you have been provided. I will try to check if they are valid first. If not we wil issue a new one immediatly.

Kind regards.

[ianders1]

After downloading 6.1.0r8, everything is back to normal!

[ianders1]

I experienced the same thing last night, and now I know what it is. WebUpdate downloads the wrong file, Silverfast (Epson) instead of Silverfast (EpsonIT8) and that is why the serial will not work. I had to download the Silverfast (EpsonIT8) version from the website to get the correct installer.

Please correct this in future releases.

Thanks,
Ian

[LSI_Rossee]

Dear ianders1.

Thanks a lot for the info. We will check and try to verify right away.

Kind regards.