Epson 4490 and SE6 Demo

[MikeP]

Hi,

I've just downloaded SE6 Demo and want to run it with my Epson 4490. Unfortunately it doesn't work. The program starts, I can see ten quick menu but when I click the button to run the program nothing happens. What is wrong? I have Mac OS 10.4.8 and installed Epson software?

Any ideas?

Thanks for your help.

Regards

MikeP

[LSI_Noack]

Dear Mike

I suggest you want to contact our support staff:
http://www.silverfast.com/problemreport/en.html

We shall need the SF_Logfile for further examination:
http://www.silverfast.com/faq/1058/en.html
You can send it as an attachment after you've received a "ticket opened" confirmation email.
Thank you in anticipation of your kind co-operation.

Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [ viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -