Problems with scanning negatives

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Dee Marie
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Joined: Thu Dec 18, 2003 5:19 am

Problems with scanning negatives

Postby Dee Marie » Thu Dec 18, 2003 5:23 am

I have been unsuccessful in scanning my negatives with SilverFast. It seems I cannot access the add images button in the Job Manager. It shows itself as there but I cannot click on it at all. Therefore I can't follow the directions that explain step-by-step how to scan negatives. Please help. I have been struggling with this for days. Could it be that my software is defective? :-?
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LSI_Rossee
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Joined: Mon Oct 13, 2003 12:14 pm
Location: Kiel, Germany
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Postby LSI_Rossee » Thu Dec 18, 2003 9:59 am

Dear Dee Marie.

Please provide support@silverfast.com with the SF-logfile. I would need some more information from this file for problem analysis.

Kind regards.
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