horrible colors with Silverfast

[rmtz]

I have an Epson V750 (on a Mac). Although I like all the great options of the Silverfast software I never seem te get a normal colored scan. The scans are often extremely red (Portra 400VC). Negafix seems to do no good either. I select the proper film but the colors are still horrible.
I'm now more or less forced to work with the simpler Epson software, which offers less functionality, but give me perfect colors for all the scans without having to use things like negafix.
Why does it have to be so difficult to get a proper scan from Silverfast?

[LSI_Noack]

Dear rmtz

I suggest you want to download and install the latest update release of your version of SilverFast from our website. You might experience that this already does solve your problem.

If not, please don't hesitate to contact support: https://www.silverfast.com/problemreport/en.html
How to help support staff to help you: https://www.silverfast.com/faq/1058/en.html

Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [ viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -