2 problems with reflecta RPS 10m

[christianmic]

Hello, I have experienced some problems during these days of scans...

1) all of meh scans presents some part of the images with artifact of scans like (1, 3)

2) what is this moire effect???? O_o

Anyway using other software during these last 2 years I never experienced these kind of issues...

I scan using these settings, 48 bit 10000. Please help me resolving these problems, thanks

[LSI_Ketelhohn]

Hello

Do you get that effect with every image?

Have you contacted the manufacturer's support about this? It looks more like a hardware issue then one caused by software.

Kind regards
Arne

[Dimpas]

I have some problems with reflecta 10M too...
There is a vertical line in all photos scanned with silverfast
Using cyberview i have no vertical line
Using Silverfst demo, no vertical line
Using the SE version i just bought there is a line
Please see these pictures.
1st is with cyberview

Cyberview.jpg (212.91 KiB) Viewed 3229 times

2nd with SIlver fast Demo

Silver fast Demo.jpg (223.27 KiB) Viewed 3229 times

3rd withd Silver fast SE i just bought

Silver fast SE.jpg (224.92 KiB) Viewed 3229 times

[christianmic]

Hardware issue, resolved! My reflects was damaged. thanks!