HP 4570c error message Ox8021000

flatbed scanners for HP

Vernon Helmke
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Posts: 1
Joined: Fri Aug 08, 2008 2:40 am

HP 4570c error message Ox8021000

Postby Vernon Helmke » Fri Aug 08, 2008 2:48 am

My HP 4570c will not scan a picture of any kind and the error message is Ox8021000 and I have no idea what to do to get the scanner to work. It scanned two pictures and the third would not scan and non will after that. Please send suggestions.

LSI_Heidorn
SilverFast Expert
SilverFast Expert
Posts: 435
Joined: Fri Jan 18, 2002 1:00 am
Location: Germany

Re: HP 4570c error message Ox8021000

Postby LSI_Heidorn » Fri Aug 08, 2008 3:44 pm

Dear Vernon,

this is strange...
Is the stock HP Software still working or is your scanner / computer defective ?!

Greetings,

Nils Heidorn


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