What Folder does the 64bit driver go for Silverfast 8

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arbib
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What Folder does the 64bit driver go for Silverfast 8

Postby arbib » Wed Sep 26, 2012 3:54 pm

I have a Plustek 7300, Silverfast 8 and a Win7/64 laptop
I have no idea where I need to place the 64bit driver for Silverfast 8.'

I have both 64bit and 32bit versions installed, but, I need to manually download and install the 64bit drivers for my older Plustek 7300

I am using the 32bit version now, BUT, would like to use the 64bit version..

Any help is appreciated!

Peter

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LSI_Ketelhohn
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Re: What Folder does the 64bit driver go for Silverfast 8

Postby LSI_Ketelhohn » Fri Sep 28, 2012 11:01 am

Dear Peter,

You do not have to put the Plustek driver anywhere.
Plustek supplies a zip file containing an installation software which will install any necessary components.

kind regards,
Arne Ketelhohn.

arbib
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Re: What Folder does the 64bit driver go for Silverfast 8

Postby arbib » Fri Sep 28, 2012 4:03 pm

OK, did that, but, I got an error saying I had no scanner connected! It was turned on too.

Re-installed the 32bit drivers.
Back where I stated, no 64bit driver for the 7300, so I still run the 64bit version of Silverfast 8.x, only the 32bit. arggg

I thought the 64bit drivers for the 7300 would run the 64bit Version 8.x, as suggested by the Driver Update information for the 7300 and Silverfast 8.x 64bit.

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Re: What Folder does the 64bit driver go for Silverfast 8

Postby LSI_Ketelhohn » Fri Oct 05, 2012 4:20 pm

Sorry I do not quite understand the issue.

Plustek offers the 3.2.0.1 driver for Windows 7 64.
This is the correct driver for SilverFast 8 64.

The 32bit driver can not be used.

kind regards,
Arne Ketelhohn.

arbib
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Posts: 11
Joined: Sat Jul 07, 2012 3:05 pm
Scanner: 7300
SilverFast Product: SE Plus

Re: What Folder does the 64bit driver go for Silverfast 8

Postby arbib » Fri Oct 05, 2012 5:08 pm

I have both 64bit and 32bit versions of SF8.x
the 64bit version did not see my scanner. I did restart win7.

I got the error message when I loaded the 64bit version, and the scanner was turned on, and I used the silverfast launcher that has the 64bit available to use.

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LSI_Ketelhohn
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Re: What Folder does the 64bit driver go for Silverfast 8

Postby LSI_Ketelhohn » Wed Oct 10, 2012 3:55 pm

I have forwarded your case to our support system and will contact you by Mail for a more in depth examination of your issue.


kind regards,
Arne Ketelhohn.

arbib
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Re: What Folder does the 64bit driver go for Silverfast 8

Postby arbib » Sat Oct 13, 2012 9:40 pm

After following the suggestions to uninstall the 32bit version, and installing the Plustek 64bit drivers, then instal the 64bit SF8, and rebooting 2 times. once for the drivers, once for the SF8-64
And using the direct SF8-64 EXE... not the old SF Launcher.
All works well..
I guess SF6.6x can no longer be used, without resorting to the 32bit drivers.... ARggggggg If these drivers could co-exist!!!!!


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