Startprobleme

Problems with Windows/Mac OS, Photoshop or Twain hosted programs

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Tapotupotu
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Startprobleme

Postby Tapotupotu » Mon Aug 21, 2006 7:42 pm

Ich benutze Silverast SE mit der Version 6.4.4r3b. Seit dem ich einen neuen Rechner AMD64 4200 (Dual Core) mit 2 GB Ram benutze, habe ich mit Silverfast nur Probleme.

1. Beim Starten des Scanners und dem benutzen des Scan oder Prescan Buttons zeigt die Software, dass der Scanner initialisiert wird. Aber es passiert dann nichts mehr.

2. Sollte ich doch einmal den Scanner zur Mitarbeit ?berreden k?nnen, ben?tigt ein Negativscan mit Staubentfernung ca. 25 Minuten. Hierbei dauert das Kratzerentfernen solange.

Mit meinem alten Rechner P4 ca. 2,2 GHz und 768 MB Ram hatte ich diese Probleme nicht. Ein Scan mit selben Einstellungen war um die H?lfte k?rzer.

Wenn ich im Taskmanager nachsehe, wird der Prozessor max. zu 50 %, also nur ein Kern, belastet.

Kann mir jemand weiterhelfen?

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RAG
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Postby RAG » Tue Aug 22, 2006 3:36 am

Maybe this will help.

LSI_Noack wrote:please try the following: Copy the WNASPI32.DLL from the
C:\Windows\system32 directory additionally to the directory where the executable file that calls up SilverFast (the Photoshop plug-in / .8ba file) is located, e.g.
SF_Launcher.exe in C:\Program files\LaserSoft\SilverFast(NikonSF)
or
photoshop.exe in C:\Program files\Adobe\Adobe Photoshop CS

The reason behind this is an odd behaviour of Windows that no longer looks for the WNASPI32.DLL in the system directory as it should, but limits its search path to its current directory.

This is known to happen with AMD 64 CPU systems which are installed on a Nvidia Nforce chipset mainboard and with NikonMAID driver scanners. But it may help you, too, so I guess it's worth trying :)

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
Member in good standing - NAPP
A picture is worth a thousand words! :-)

Tapotupotu
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Postby Tapotupotu » Tue Aug 22, 2006 5:46 pm

There is no WNASPI32.DLL on my pc. I have searched for in different ways. Maybe there is no need for, because I use the twain-driver.

Where do I find otherwise this file? Is this file on the windows-installing cd?

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RAG
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Postby RAG » Fri Aug 25, 2006 11:05 pm

You may need this file if it was not included with your programs and they respond with "wnaspi32.dll not found" or a similar error message. It is only for use on Windows NT, Windows 2000, and Windows XP.

You can do a google.com search, or you might be able to copy the file from your old computer.
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A picture is worth a thousand words! :-)

Tapotupotu
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Postby Tapotupotu » Sun Sep 03, 2006 11:34 am

I got this file and copied it in the two folders, but the problems are the same as ever.

I had updated the driver for scanner and silverfast but I can't see a difference.

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RAG
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Postby RAG » Mon Sep 04, 2006 10:32 pm

Do you have a SCSI scanner or does it connect via Fire wire or USB?
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Tapotupotu
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Postby Tapotupotu » Tue Sep 05, 2006 12:15 am

I use USB (reflecta Crystal Scan 7200).

I observe in the moment, that the scanner works fine, if it switch off in the idle mode before. Then it run always at the first time.

If I try to use it after switch on, it always have the problems. Silverfast mostly write "Kalibrieren" but seldom starts to scan.

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RAG
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Postby RAG » Tue Sep 05, 2006 12:52 am

If your scanner is USB you don't need that SCSI file mentioned earlier.
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LSI_Noack
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Postby LSI_Noack » Mon Oct 09, 2006 10:23 am

Dear Tapotupotu

WNASPI32.DLL is part of an ASPI layer drive package.
Such one will be installed to your system if the user decides to do so at the end of a SilverFast installation process.

Alternatively, it is provided as a seperate download:
http://www.silverfast.com/show/download/en.html

More information in the SilverFast FAQ:
http://www.silverfast.com/faq/1002/en.html#aspi

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -


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