I am new to scanning. I have installed Plustek 7500i & then Silverfast Stidio (came bundled)
SF works fine from Launcher. However through PSE I get "Film Scanner" listed. This seems to give same choices with or wothout the SF software installed.
Clearly I can use SF as a standalone & then import from file & this gives good results.
When I select film scanner under PSE scan is produced but quality is so poor that it is unusable. It appears that PSE& is not recognising SF.
Any thoughts?
Silverfast Studio Ai and Photoshop Elements 7
Moderators: LSI_Moeller, LSI_Ketelhohn
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- SilverFast Master
- Posts: 591
- Joined: Mon May 07, 2007 9:43 am
Re: Silverfast Studio Ai and Photoshop Elements 7
Dear Customer,
we are aware of this behaviour and will implement Adobe PS7 Support into the next SilverFast update.
we are aware of this behaviour and will implement Adobe PS7 Support into the next SilverFast update.
best regards,
Thomas Luebker,
LaserSoft Imaging AG
Thomas Luebker,
LaserSoft Imaging AG
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- Visitor
- Posts: 3
- Joined: Fri Jun 12, 2009 10:12 pm
- Scanner: PlustecFilm 7500i
- SilverFast Product: Ai Studio
- SilverFast Version: 6.6
Re: Silverfast Studio Ai and Photoshop Elements 7
Thank you for speed of response.
Do you have any timeframe on expected release date for updatwe?
pwg
Do you have any timeframe on expected release date for updatwe?
pwg
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- SilverFast Master
- Posts: 591
- Joined: Mon May 07, 2007 9:43 am
Re: Silverfast Studio Ai and Photoshop Elements 7
Dear pwg,
the update will be released shortly please be patient
the update will be released shortly please be patient

best regards,
Thomas Luebker,
LaserSoft Imaging AG
Thomas Luebker,
LaserSoft Imaging AG
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- Visitor
- Posts: 3
- Joined: Fri Jun 12, 2009 10:12 pm
- Scanner: PlustecFilm 7500i
- SilverFast Product: Ai Studio
- SilverFast Version: 6.6
Re: Silverfast Studio Ai and Photoshop Elements 7
Dear,
Thmas,
Thank you again for response.
pwg
Thmas,
Thank you again for response.
pwg
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- SilverFast Beginner
- Posts: 16
- Joined: Tue Aug 02, 2005 6:05 am
Re: Silverfast Studio Ai and Photoshop Elements 7
We have also been having scanning issues with Photoshop Elements 7 since upgrading to 6.6.1 (Windows XP Pro SP3). I am glad to find it is a known problem and am looking forward to the fixed update.
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- SilverFast Master
- Posts: 591
- Joined: Mon May 07, 2007 9:43 am
Re: Silverfast Studio Ai and Photoshop Elements 7
Dear Charlie Luce,
we have just implemented support for Adobe Photoshop Elements 7 into the latest version of SilverFast 6.6.1r1, maybe you corrupted the preferences while upgrading so I would suggest deleting them via our Service Dialog: http://www.silverfast.com/problemreport ... &faq_id=59
This should hopefully solve your issue
we have just implemented support for Adobe Photoshop Elements 7 into the latest version of SilverFast 6.6.1r1, maybe you corrupted the preferences while upgrading so I would suggest deleting them via our Service Dialog: http://www.silverfast.com/problemreport ... &faq_id=59
This should hopefully solve your issue
Charlie Luce wrote:We have also been having scanning issues with Photoshop Elements 7 since upgrading to 6.6.1 (Windows XP Pro SP3). I am glad to find it is a known problem and am looking forward to the fixed update.
best regards,
Thomas Luebker,
LaserSoft Imaging AG
Thomas Luebker,
LaserSoft Imaging AG
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- SilverFast Beginner
- Posts: 16
- Joined: Tue Aug 02, 2005 6:05 am
Re: Silverfast Studio Ai and Photoshop Elements 7
LSI_Luebker wrote:Dear Charlie Luce,
we have just implemented support for Adobe Photoshop Elements 7 into the latest version of SilverFast 6.6.1r1, maybe you corrupted the preferences while upgrading so I would suggest deleting them via our Service Dialog: http://www.silverfast.com/problemreport ... &faq_id=59
This should hopefully solve your issue
Huh, that has never happened before.
I had to do some extra searching on the support site as the link you provided is apparently for Mac and not Windows, but I found where to remove the old preferences and this does appear to have solved the problem.
Thank you!

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- SilverFast Master
- Posts: 1430
- Joined: Mon Oct 22, 2007 9:33 am
Re: Silverfast Studio Ai and Photoshop Elements 7
Dear Charlie,
glad you could solve the problem.
Have a nice day
Cheers
glad you could solve the problem.
Have a nice day
Cheers
Alejandro Morales
LaserSoft Imaging
Media manager, Software testing
LaserSoft Imaging
Media manager, Software testing
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