Silverfast SE crashes when scanning in PhotoshopCS3

Problems with Windows/Mac OS, Photoshop or Twain hosted programs

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DavidAVogel
SilverFast Beginner
Posts: 24
Joined: Wed May 16, 2007 6:19 am
Location: Mpls MN

Silverfast SE crashes when scanning in PhotoshopCS3

Postby DavidAVogel » Wed May 16, 2007 1:27 pm

I can not imagine why LaserSoft is NOT SUPPORTING Photoshop CS3! Doesn't, I dunno, maybe 50% of your users work from the Photoshop plug-in for their Epson scanners?

I have an Epson 3200 Photo Scanner that came with a purchased copy of Silverfast SE as the operating software for scanning. Running on a Mac G5 in System 10.4.9. Worked fine in Photoshop CS, and PS CS2. Now even after installing the newest SilverFast plug-in for CS3- PHOTOSHOP CS3 CRASHES AFTER EVERY SCAN.

I'm going to uninstall all of my CS2 applications. (I don't have space for duplicate applications) I don't feel I should have to spend over $100 to upgrade ... and No, I DON'T WANT TO SCAN IN CS2, THEN OPEN IN CS3. One of the main advantages of the Silverfast plug-in was working entirely in Photoshop!

LASERSOFT: PLEASE PROVIDE A DOWNLOAD (FREE!) UPGRADE TO MAKE MY SCANNER WORK WITH PHOTOSHOP CS3!
photoshopper

LSI_Giess
LSI Staff
LSI Staff
Posts: 34
Joined: Wed May 02, 2007 1:34 pm

Postby LSI_Giess » Fri May 18, 2007 8:39 am

Dear DavidAVogel,

The fix for the Photoshop CS3 problem is now available for download from our website. The SilverFast plugin vers. 6.5.0r6 itself has not being changed. Therefor the version number is still the same.

Berthold Giess
LaserSoft Imaging AG

JeffB
Visitor
Posts: 1
Joined: Thu Sep 06, 2007 2:06 am
Location: Los Angeles, CA

Let's be sure

Postby JeffB » Thu Sep 06, 2007 2:22 am

The previous post did not state what version of SilverFast Ai was being used. I have exactly the same situation, where SilverFast promptly crashes Photoshop CS3. I am using version 6.4.4r7a. The response seems to suggest that version 6.5 is required, which is a major version upgrade and costs US $40. I didn't see anything on the front page, in the System Requirements panel, in the product history, or in the version history that says anything like "added support for Photoshop CS3" or "fixed crashing problem with Photoshop CS3".

Is version 6.4.4r7a compatible with Photoshop CS3 or not? Is version 6.5.1r2 fully compatible with Photoshop CS3 (guaranteed not to crash)?


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