Silverfast has reverted to demo

Problems with Windows/Mac OS, Photoshop or Twain hosted programs

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Posts: 1
Joined: Wed Aug 27, 2008 9:24 pm

Silverfast has reverted to demo

Postby Fintan » Wed Aug 27, 2008 9:37 pm

I got Silverfast AI6 with an Epson F3200 scanner I bought new in march 2006.
After a windows xp automated update 3 days ago, I wanted to scan a negative only to be greeted with the option to input serial number or select demo mode.

I have searched everywhere but I cant find this serial number. I have tried contacting support but the form needs the serial number and the emails to silverfast are being returned because I dont have a support number.

I cant remember if I registered or not, I think I may have because I was looking for a profile for Polaroid 55, but I cant remember for sure.

Can anyone from Silverfast or expert user help me please.



SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: Silverfast has reverted to demo

Postby LSI_Luebker » Thu Aug 28, 2008 1:08 pm

Dear Fintan,

you do not need a SerialNumber in orde to send the support request form.
Anyway please do so and tell us the E-Mail adress or Name you used durin registration.

best regards,
Thomas Lübker
LaserSoft Imaging AG
best regards,

Thomas Luebker,
LaserSoft Imaging AG

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