Silverfast 6.5 plugin problem in Photoshop Elements

Problems with Windows/Mac OS, Photoshop or Twain hosted programs

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Aldonino
Visitor
Posts: 2
Joined: Tue Jan 23, 2007 3:13 pm

Silverfast 6.5 plugin problem in Photoshop Elements

Postby Aldonino » Wed Jan 24, 2007 4:57 pm

I've been using the batch feature in version 6.4 of Silverfast SE plus (Epson 4870 + plugin in Photoshop Elements 4) for many months without problems.
I recently upgraded to version 6.5, and I discovered that the batch feature now does not work in the plugin mode with Photoshop Elements 4 (but still works of course in the stand-alone mode). Re-installing does not solve the problem, nor does the last update (6.5.0r3d).
Is that a known behaviour ?

LSI_Sperling
LSI Staff
LSI Staff
Posts: 90
Joined: Thu Dec 20, 2001 1:00 am

Postby LSI_Sperling » Thu Mar 15, 2007 5:02 pm

dear Aldonino

normaly SilverFast should also run with Photoshopp Elements 4.

Please delete once the LaserSoft Imaging folder - while SilverFast isn?t running.

On a typical Windows XP installation, the " Lasersoft Imaging " folder is to be found at: C: \ Documents and Settings \ (your username) \ Application Data \ Lasersoft Imaging


If there is any problem left please use our online support:

http://www.silverfast.com/show/support/en.html


kind regards

Christoph

Aldonino
Visitor
Posts: 2
Joined: Tue Jan 23, 2007 3:13 pm

Silverfast 6.5 plugin problem in Photoshop Elements 4

Postby Aldonino » Mon Mar 19, 2007 6:41 pm

Dear Christoph,

Thanks for your reply.
Deleting the Lasersoft Imaging folder does not solve the problem, but the very last update (6.5.0r4b) actually does !
Best regards


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