Saphir Ultra II problem with size

gl1ch · Postby **gl1ch** » Tue Nov 25, 2003 5:41 pm

I am having a problem with our Saphir Ultra II, I can only get it to scan at 8.5x11 when it has a 10x14 bed. Am I doing something wrong?

Postby **LSI_Rossee** » Wed Nov 26, 2003 2:06 pm

Saphir Ultra II problem with size?

Hello,

could you provide support@silverfast.com with the SF_Logfile.

Thanks!

gl1ch · Postby **gl1ch** » Wed Dec 03, 2003 1:24 am

Sorry for the delay but I just sent the log

Postby **LSI_Rossee** » Wed Dec 17, 2003 3:30 pm

Dear gl1ch.

Thanks for providing the logfile. Frankly we were able to verify this bug and will provide a fix asap. The developers are informed which means it will undergo the normal procedure --> Bugfix, Test, Qualitytest, Release.

Kind regards.

LaserSoft Imaging