Problem with Silverfast and Linotype Ultra II

flatbed scanners for Linotype

gl1ch
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Joined: Tue Nov 25, 2003 5:38 pm

Problem with Silverfast and Linotype Ultra II

Postby gl1ch » Tue Dec 16, 2003 5:36 pm

This is a repost, I was last asked to send in a copy of the log and I never heard anything back, so here is the issue again.

I am having a problem with our Saphir Ultra II, I can only get it to scan at 8.5x11 when it has a 10x14 bed. Am I doing something wrong?

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LSI_Rossee
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Joined: Mon Oct 13, 2003 12:14 pm
Location: Kiel, Germany
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Postby LSI_Rossee » Wed Dec 17, 2003 3:30 pm

Dear gl1ch.

Thanks for providing the logfile. Frankly we were able to verify this bug and will provide a fix asap. The developers are informed which means it will undergo the normal procedure --> Bugfix, Test, Qualitytest, Release.

Kind regards.

gl1ch
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Posts: 5
Joined: Tue Nov 25, 2003 5:38 pm

Notification

Postby gl1ch » Wed Dec 17, 2003 5:51 pm

Great, will you notify me when it is available?

gl1ch
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Posts: 5
Joined: Tue Nov 25, 2003 5:38 pm

Postby gl1ch » Tue Jan 06, 2004 5:06 pm

Is the bugfix available yet?


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