Linotype-Hell Saphir Scanner

[DavidA]

I have the above scanner but can't get it to work on my G5 Mac. I've download the latest version of SF but doesn't make any difference. I have an Adaptec SCSI that can be seen in "About this Mac" but won't pick up the Scanner. Has anyone had this problem! (Posted on the SF site is a reference to a SCSI that's OK for a G5 and is recommended by SF but is only available in the USA) :( .

[LSI_Sperling]

Dear DavidA,

this scanner is a SCSI scanner. To get any SCSI scanner run with a G5 you need a scsi card which is supported by the G5 and Mac OS 10.4x.

But this will not guarantee, that this scanner will run on Mac G5 and OSX 10.4x. On an older system ( G4 and Mac 10.39 ) there are less problems to run a SCSI scanner with SilverFast.

kind regards

Christoph

[jeannem]

If I may offer a suggestion? I have a Saphir Ultra. I have a SCSI card and it's running on a Mac G3 OSX 10.3.9 and using SF version 6.4.4.7a.
Mine works great. I do not know the procedure you have used to start it up. This may sound elementary or maybe I'm just elementary, but often it's overlooked in lieu of more complicated issues.
Be sure you have downloaded any driver for the card you have.
Be sure you start the scanner first and let it boot up,
Then turn on the computer.
I'm suggesting this without knowing you probably already did this, sorry.
You might also find a cheap G3 or 4 somewhere and dedicate it to the scanner.
I did that.
I not only wrote this because it might help you, but also because I
asked all over the internet, to see why my scanner will not go from greyscale to RGB.
How difficult can that be? I told everyone I did not think it was a scanner or a computer issue.
They want to know what linex version I'm running, etc.
Turns out, it was a silly setting in the dialog box that told the scanner to scan in one channel, grey.
Flip the switch and voila,COLOR!
Funny, yes?
Guess they didn't want to tell me how stupid I was or something like that.
Good luck with it!