Help...

flatbed scanners for Linotype

whistlersix
Visitor
Posts: 1
Joined: Fri Aug 22, 2003 7:48 pm

Help...

Postby whistlersix » Fri Aug 22, 2003 7:50 pm

I have a Linotype Saphir flatbed scanner that stopped working. It is running on a mac os 9.1 connected via scsi cable. I've replaced the scsi card and cable (scsi card wasn't showing up in the apple system profiler), and it displays the card, but I still can't get the scanner to work. The three led's on the scanner just blink sporadically, so it appears to be a problem with the actual scanner.

Any ideas?

Thanks

LSI_Belli
LSI Staff
LSI Staff
Posts: 205
Joined: Wed Feb 06, 2002 1:00 am
Contact:

Postby LSI_Belli » Fri Aug 29, 2003 3:52 pm

Try the latest SilverFast version. If the problem remains, please contact our support team:

http://www.silverfast.com/problemreport/en.html

Knowing your exact configuration will help us troubleshooting the problem (if it is a software problem).

Thanks

Thomas


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