iSRD misalignment

SilverFast HDR Studio (48bit HDR processing)

HistoryScan
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Posts: 4
Joined: Thu Apr 18, 2013 2:17 am
Scanner: Epson Perfection V750
Nikon 9000
SilverFast Product: Archive Suite

Re: iSRD misalignment

Postby HistoryScan » Thu Apr 18, 2013 2:25 am

I also get the iSDR misalignment.
This is more than an annoyance since the my reason for purchasing SilverFast Archive 8 was to separate the scan from the processing which is the very reason that Archive exists.
I cannot scan my slides for archiving until the issue is resolved.

I have just upgraded to SilverFast Archive 8.
I am using an Epson V750.
1) If I use EpsonScan, Digital Ice works perfectly.
2) If I use SilverFast Studio, iSRD works perfectly.
3) If I use SilverFast 8 Studio and scan as 64 bit HDRi and then edit in Silverfast 8 HDR, I get an iSRD misalignment.
Based on 1) and 2) the problem is not with the scanner or the scan but either with the save to HDRi or the import to SilverFast 8 HDR.

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LSI_Ketelhohn
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Re: iSRD misalignment

Postby LSI_Ketelhohn » Fri Apr 19, 2013 4:14 pm

We are currently working on this issue with highest priority.
But I can not give a date for the corrected version yet.

kind regards,
Arne Ketelhohn.

kleinjn
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Posts: 12
Joined: Fri Jan 18, 2013 9:32 am
Scanner: SLIDESCAN6000
SilverFast Product: Archive Suite

Re: iSRD misalignment

Postby kleinjn » Fri Jul 05, 2013 5:20 pm

Any news on this issue ? Still exists in New Release 8.0.1.r26 ! I am disappointed, 6 months now already and still no solution :evil:

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LSI_Ketelhohn
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Re: iSRD misalignment

Postby LSI_Ketelhohn » Mon Jul 15, 2013 4:05 pm

Dear customer,

This issue is still being worked on.
Unfortunately the necessary adjustments are rather extensive.
But we make good progress and this will soon be fixed.

kind regards,
Arne Ketelhohn.

kleinjn
SilverFast Beginner
Posts: 12
Joined: Fri Jan 18, 2013 9:32 am
Scanner: SLIDESCAN6000
SilverFast Product: Archive Suite

Re: iSRD misalignment

Postby kleinjn » Fri Jul 26, 2013 7:25 am

I hope that this iSRD misalignement is not inherent to the scanning process and that it is not a software error at the source scan otherwise most of my scans are useless !

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LSI_Ketelhohn
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Re: iSRD misalignment

Postby LSI_Ketelhohn » Thu Aug 01, 2013 3:27 pm

Dear customer,

the misalignment will be fixed in our next update.
Unfortunately the issue is already present in the scanned images.

kind regards,
Arne Ketelhohn.

kleinjn
SilverFast Beginner
Posts: 12
Joined: Fri Jan 18, 2013 9:32 am
Scanner: SLIDESCAN6000
SilverFast Product: Archive Suite

Re: iSRD misalignment

Postby kleinjn » Thu Aug 01, 2013 4:21 pm

I am very, very disappointed! I bought your software, thinking that it seems to be the best on the market, and now a lot of my scans, if not all are more or less useless after more than 5000 scans each taking about 9 minutes. Imagine the time lost and the wear of my scanner. How is it possible this issue has not been detected earlier in the lifecycle of the software.

VERY DISAPPOINTING, this is faulty software in its essence....

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LSI_Ketelhohn
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Re: iSRD misalignment

Postby LSI_Ketelhohn » Mon Aug 05, 2013 1:23 pm

Unfortunately we first had to find the source of this issue which was quite difficult.
It was not quite clear where this was caused.

I am sorry about the inconvenience this has caused.

kind regards,
Arne Ketelhohn.


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