Workflow Pilot settings disappeared

flatbed scanners for Epson

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Joined: Fri Sep 20, 2013 4:38 pm
SilverFast Product: Ai

Workflow Pilot settings disappeared

Postby eruiz006 » Fri Sep 20, 2013 4:43 pm


I was working in the workflow pilot trying to scan negatives, slides, etc. but for some reason the settings have disappeared that would allow me to use the guided settings. Any ideas, suggestions on how to bring it back would be appreciated. At the moment it is only showing Print and Photo in the source section whereas before it showed Slide, Print, Negative, Kodachrome, etc.

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LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
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Location: Kiel, Germany

Re: Workflow Pilot settings disappeared

Postby LSI_Ketelhohn » Thu Sep 26, 2013 3:11 pm

Dear customer,

Please check the cable connecting the transperancy unit in the lid of your scanner to the chassis.
It probably lost connection.
That is why it does not offer transparency modes anymore.

Shut down silverFast and the scanner.
Unplug the cable connecting lid to chassis and plug it back in.
Then restart the scanner and SilverFast.

The transparency options should be back.

kind regards,
Arne Ketelhohn.

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