V850 installed as V800 canner

flatbed scanners for Epson

PeteM
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Posts: 1
Joined: Sun Dec 24, 2017 3:21 pm
Scanner: Epson perfection V850 Pro
SilverFast Product: SE Plus

V850 installed as V800 canner

Postby PeteM » Sun Dec 24, 2017 3:50 pm

I have installed the (latest) silverfast SE plus software that came with my V850 Pro scanner. In the opening screen it has been installed as the V800 scanner with no other option in the drop down menu to select the V850 scanner. Is this correct?

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LSI_Ketelhohn
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Joined: Wed May 28, 2008 11:19 am
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Location: Kiel, Germany
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Re: V850 installed as V800 canner

Postby LSI_Ketelhohn » Tue Jan 02, 2018 11:23 am

Dear user,

Please make sure you are using the latest update. The scanner should be called V800/V850 there.
The two devices are using the same device ID and can not be told apart software sided.

Kind regards
Arne


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