Silverfast crashes after scan

flatbed scanners for Epson

Michael1952
Visitor
Posts: 3
Joined: Sat Jan 15, 2005 1:41 am

Silverfast crashes after scan

Postby Michael1952 » Fri Dec 02, 2005 1:54 pm

hello,
with the newest version 6.4.2r9 of Silverfast SE plus/scanner EPSON 4180 PHOTO
silverfast crashes after pushing >scan< button.
How can I overcome this?
Michael

User avatar
LSI_Noack
LSI Staff
LSI Staff
Posts: 1432
Joined: Wed Oct 22, 2003 1:30 pm
Location: Kiel, Germany
Contact:

Postby LSI_Noack » Fri Dec 02, 2005 4:00 pm

Dear Michael

please also use the latest Epsonscan driver.
Also, try if deleting the prefs folder (while SF doesn't run) will help.

On a typical Windows XP installation, the SilverFast "Prefs" folder is to be found at:
C: \ Documents and Settings \ (your username) \ Application Data \ Lasersoft Imaging \ SilverFast \

On a typical Mac OS X installation, the SilverFast "Prefs" folder is to be found at:
/ User / (your username) / Library / Preferences / LaserSoft Imaging / SilverFast /

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -


Return to “Epson”

Who is online

Users browsing this forum: No registered users and 1 guest