silverfast 6.4.3r4a problem

[Avoll]

windows XP
Epson v750-m pro
Photoshop CS

I use the twain driver to open silverfast in photoshop. When the load screen comes up it it begins to load then a error message comes up with says "could not import command because of a problem with the acquisition module interface. If anybody has had the same problem or knows how to fix it I would really appreciate it if you help me figure this out!

stand alone silverfast does not work either [/b]

[RAG]

Is there a reason you are using the TWAIN driver Vs the Photoshop plug-in?

[Avoll]

I tried using the photoshop plug-in and the load window comes up for silverfast but when it gets to "initializing" a window will come up that says "Adobe Photoshop CS has encountered a problem and needs to close. We are sorry for the inconvenience." and then you are forced to quit photoshop.

[LSI_Muenier]

Dear Avoll,

it seems that SilverFast cannot find your scanner because this is not properly connected to your host computer.

Best regards
Martin