SF takes forever to load, and then...

flatbed scanners for Epson

Aphelion
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Posts: 1
Joined: Wed Feb 25, 2004 10:12 pm

SF takes forever to load, and then...

Postby Aphelion » Wed Feb 25, 2004 10:19 pm

...the prescan area is just a couple of pixels wide. What's wrong?

I have an Epson 3170, AMD Athlon XP2400+, 512 mb RAM, Windows XP SP1 and use USB. :(

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LSI_Bruhn
SilverFast Expert
SilverFast Expert
Posts: 266
Joined: Wed Oct 29, 2003 7:29 pm
Location: Kiel
Contact:

Postby LSI_Bruhn » Thu Feb 26, 2004 11:19 am

Dear customer,

please use our support :

http://www.silverfast.com/problemreport/en.html

But first check if you have the latest version of silverfast.

If not update your version.

If yes send the "SF_Logfile" to our support.
Sascha Bruhn

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel


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