Scan Preview altered

flatbed scanners for Epson

lvr123
SilverFast Beginner
Posts: 14
Joined: Sun Dec 15, 2013 3:15 pm
Scanner: Epson V700
SilverFast Product: SE Plus

Scan Preview altered

Postby lvr123 » Wed Nov 01, 2017 3:18 pm

Hello,
Since a couple of weeks, the scan preview is altered by colour dots:
scan_preview.png
scan_preview.png (276.14 KiB) Viewed 234 times


These dots does not appear in the final scan.

Actually, they appear at the 2nd pre-scan stage: when pre-scanning, the image that is beginning to appear is neat. Then, when the pre-scan is done, the dots appear.
If I change the surrounding frame, the way these dots are arranged changes too.
If I click on CCR knob, the dots disappear, but as soon as I change the frame they reappear....

How to fix this behaviour ?

Regards

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4265
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Scan Preview altered

Postby LSI_Ketelhohn » Mon Nov 06, 2017 4:29 pm

Dear user,

are you sure you are using the latest update from our website?
If that does not solve the issue please contact us through the SilverFast help menu's "Request online support".

Kind regards
Arne

Shofler
Visitor
Posts: 1
Joined: Thu Nov 16, 2017 10:18 am

Re: Scan Preview altered

Postby Shofler » Fri Nov 24, 2017 6:19 pm

The update worked for me. Thanks Arne.


Return to “Epson”

Who is online

Users browsing this forum: No registered users and 1 guest