Out of focus prescans

[Don Pye]

Hi Everybody;
Just updated computer (G4) to Panther OS 10.3.3 With Photoshop Elements 2. Silverfast SE with Epson Perfection 2450 firewire. Everything works O.K. except a badly out of focus prescan. The prescan was excellent before I made these changes. (from 9.2 OS) The film carrier is soft as well. It's not the end of the world if I can't fix it, but it is rather annoying looking at these fuzzy prescans. The final scans are great. Thanks in advance for your help.

Don

[LSI_Noack]

Dear Don

please download and install the latest update for your version of SilverFast from our website.
You might experience that this already does solve your problem.

If you update a SilverFast SE version, please make sure to pick the correct variant:
- The "Internet SE" is for customers who have bought their SilverFast in our online store.
- The "Bundle SE" is for customers who got a SilverFast CD-ROM bundled with their scanners.

However, if the problem persists, please don't hesitate to contact LaserSoft Imaging support staff: https://www.silverfast.com/problemreport/en.html
I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.
Thanks in advance for your co-operation.

[djon43]

I got SE with my Epson 3200, bundled with Photoshop Elements 2


I downloaded an upgrade to SI and it won't open.

I also have Photoshop 7 and would prefer to open Silverfast through that, rather than through SE, or open Silverfast SI all by itself.

What's my best route to SI?