Frame finder fails to find

[geronimo1958]

what would be frames 4 and 8 on a regular basis when auto finding the frames on the 12 frame 35mm slide holder. I thought it was due to some of the slides being dark but the latest job failed to find the same frame numbers again and these slides are not dark at all. Is this a known problem?

Also, if I manually add the frame is there a way to renumber the frames back into proper order. It would make renaming the slides easier.

[LSI_Ketelhohn]

Dear user,

can you please contact our support through the SiverFast help menu's "Request online support" entry.

Kind regards,
Arne

[jazz albert]

what would be frames 4 and 8 on a regular basis when auto finding the frames on the 12 frame 35mm slide holder. I thought it was due to some of the slides being dark but the latest job failed to find the same frame numbers again and these slides are not dark at all. Is this a known problem?

Also, if I manually add the frame is there a way to renumber the frames back into proper order. It would make renaming the slides easier.

I am getting same kind of issue!

[MrC]

I find also that the frames in one row are always incorrectly located, while in the other two they are more accurate.

I'm also baffled why the frames are randomly sized and spaced.