Epson V850 iSRD freezing with 6x7 positives

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joemullins
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Posts: 4
Joined: Fri Apr 21, 2017 8:27 pm
Scanner: Epson V850
SilverFast Product: SE Plus

Epson V850 iSRD freezing with 6x7 positives

Postby joemullins » Fri Apr 21, 2017 8:33 pm

When scanning a 6x7 positive with iSRD on, the scanner goes through the operations and after physically scanning, freezes during the processing stage. When turning off iSRD, it will scan and save without fail. I am scanning at 3200 DPI and exporting to 24bit TIFF. I have used iSRD scanning 35mm color negatives and it works great. I am running a Mac Pro with Yosemite 10.10.5.
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LSI_Ketelhohn
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Re: Epson V850 iSRD freezing with 6x7 positives

Postby LSI_Ketelhohn » Fri Apr 28, 2017 3:40 pm

Dear user,

what kind of film material are you scanning?
Is it maybe a very dense material like Kodachrome?
That could cause issues when calculating the corrections.
Otherwise please use the "Request online support" option from the SilverFast Help menu to contact us.
That directly sends us your support data and log files.

Kind regards,
Arne

joemullins
Visitor
Posts: 4
Joined: Fri Apr 21, 2017 8:27 pm
Scanner: Epson V850
SilverFast Product: SE Plus

Re: Epson V850 iSRD freezing with 6x7 positives

Postby joemullins » Mon May 01, 2017 12:22 am

I was using Provia 100F. It seems I tricked it into working by first scanning 35mm with iSRD and then switching over to 6x7. Haven't had the problem since.


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