Epson V550 and OSX 10.11

flatbed scanners for Epson

thpinck
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Joined: Fri Apr 22, 2016 7:41 pm
Scanner: Epson Perfection V550 Photo

Epson V550 and OSX 10.11

Postby thpinck » Fri Apr 22, 2016 8:43 pm

I am using the demo version of version 8 and Epson Perfection V550 Photo. I have set it to 32bit mode, but it still does not see the scanner. I get an error message at the top but it shows the scanner. I have tried every version of the scanner driver I can find with the sane result. I thought about changing the OS to 10.10 but when I purchased the system It came with version 10.11 so I don't see that as a option. Is there a way to run the program with this scanner under 10.11, maybe some kind of work around? I have a large number of pictures to scan and do not want to have to scan each individually. That will take months!

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LSI_Ketelhohn
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Re: Epson V550 and OSX 10.11

Postby LSI_Ketelhohn » Wed May 04, 2016 11:03 am

Dear customer,

The V550 unfortunately is not supported on OS X 10.11 at the moment.
Please check the scanner's compatibility page as this should change in the near future.
Our developers are trying to find a solution for this.

Kind regards,
Arne Ketelhohn

Nematoad
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Joined: Fri Dec 30, 2016 11:52 pm
Scanner: V550
SilverFast Product: Ai Studio

Re: Epson V550 and OSX 10.11

Postby Nematoad » Fri Dec 30, 2016 11:56 pm

Any update on compatibility for OSX 11 and the Epson V550? Almost bot the software but when the demo wouldn't start up found this old forum post.

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LSI_Ketelhohn
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Re: Epson V550 and OSX 10.11

Postby LSI_Ketelhohn » Tue Jan 10, 2017 5:15 pm

Dear user,

Unfortunately the V550 driver has not been updated yet.
Some customers however reported that installing the V600 driver allows the V550 to actually function correctly.

Kind regards,
Arne


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