Epson 4990 Can't Scan entire bed

flatbed scanners for Epson

Posts: 3
Joined: Thu Jul 05, 2012 5:26 am
Scanner: Epson 4990
SilverFast Product: SE Plus

Epson 4990 Can't Scan entire bed

Postby oeolsson » Thu Jul 05, 2012 5:39 am

I just got Silverfast SE Plus for my Epson 4990. How do I get it to access the entire bed? I can't get it to preview more than 5.7 inches in width! I'm on a Mac running Lion.

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Joined: Wed May 28, 2008 11:19 am
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Location: Kiel, Germany

Re: Epson 4990 Can't Scan entire bed

Postby LSI_Ketelhohn » Thu Jul 05, 2012 4:35 pm

Dear customer,

Your scanner has two transparency modes.
A smaller one which is used for higher resolution scans using the film holder.
And a full area scan which scans material on the glass plane at full width.
Most scanners also have a sensor which is slightly smaller than the glass plate.

kind regards,
Arne Ketelhohn.

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