epson 4870, 75% crash

flatbed scanners for Epson

aditrash
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Joined: Sun Nov 13, 2005 1:48 pm

epson 4870, 75% crash

Postby aditrash » Sun Nov 13, 2005 2:01 pm

hey,
When i scan a negative or positive, 75% of the time the scanner just stops scanning after a moment and the program SE is blocked, i can't do anything... :(
This does not happen with epson scan...

jona

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RAG
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Joined: Wed Jan 12, 2005 7:59 am
Location: Sonoma County, California

Postby RAG » Sun Nov 13, 2005 10:34 pm

If you haven't already done so, make sure you are using the most current version of SE. You should also check Epson's web site to make sure you have the latest verions of Epson Scan and drivers (they are bundled).

If you still have problems I recommend completing a request for help on the LaserSoft support page.

Link:
http://www.silverfast.com/problemreport ... opic=Usage
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