Epson 2450+XP Preview works, Scan doesn't

flatbed scanners for Epson

David
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Posts: 1
Joined: Sat Feb 22, 2003 6:45 am

Epson 2450+XP Preview works, Scan doesn't

Postby David » Sat Feb 22, 2003 6:48 am

Hi there,

I was trying out the demo versions of SF AI v6 and have a strange problem.

The Photoshop Plugin version (w/ PS 7) works 100%.

The Twain version (w/ PS 7) seems to function in all reguards, including preview scans. However, it just beeps when the Scan button is clicked upon.

With the exception of hitting the scan button, everything else seems just fine in both versions.

I am using PS7 and XP with a USB2 connection.

Thanks for the help.

David

LSI_Sperling_old
LSI Staff
LSI Staff
Posts: 99
Joined: Thu Dec 20, 2001 1:00 am

Postby LSI_Sperling_old » Mon Feb 24, 2003 3:54 pm

Dear David -
Just I cecked the Epson perfection 2450 - USB 2 - WIN XP - Photoshop 7.1 -with SilverFast AI 6.0.1r38
I testet the Photoshop plug-in and the twain version. I could not find the bug you descibed. Prescan and scan worked fine. :D
If you still have the problem, please send an e- mail to our support together with the SilverFast folder from: Windows\twain 32\ LaserSoft \ SilverFast. Please zip the folder.

with regards

Christoph

Northstar
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Posts: 1
Joined: Sun May 04, 2003 5:45 am

Postby Northstar » Sun May 04, 2003 5:49 am

I'm having exactly the same problem with the same version of Silverfast. Does anyone know why this is happening?


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