After Mac OS update Epson 2450 freezing system

flatbed scanners for Epson

Felix
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After Mac OS update Epson 2450 freezing system

Postby Felix » Tue Jul 17, 2007 3:08 pm

On an Intel Mac running OS 10.4.9, I had been successfully scanning from my Epson 2450 connected by Firewire into Photoshop CS3 using Silverfast v6.5.Or6, which I installed on June 16th. After updating the Mac OS to 10.4.10 and then 10.4.10.1, I have had no problem with my printers or other peripherals. But, attempting to scan, after scan is complete both Photoshop and the system freeze. I am unable to force quit Photoshop and have had to do a hard restart of the Mac. I disconnected the firewire cable from the scanner and used a new USB cable, and experienced the same behavior. This (the system freeze )had happened on the Intel Mac with OS 10.4.9 prior to updating to the v6.5.0r6, and now is recurring. I hope there is a fix for this. Thank you.

Felix
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Reinstall apparently fixed issue

Postby Felix » Tue Jul 17, 2007 5:35 pm

I have un- and re-installed Silverfast and that appears to have fixed the issue, at least with a connection by USB. Will try Firewire cable again also.

LSI_Heidorn
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Postby LSI_Heidorn » Wed Jul 18, 2007 11:10 am

Dear Felix,
glad you could fix it that way, but nevertheless i would strongly advise you to download the latest Version ( if you wait some more hours, version 651r1 will be available ).

Greetings,

Nils Heidorn

Felix
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Postby Felix » Wed Jul 18, 2007 2:16 pm

Thank you for the information about the coming update, Nils.

Is there a way to subscribe to alerts about incremental updates? I do receive email news from Lasersoft about major product introductions and updates, but not about these technical changes to existing versions.

LSI_Heidorn
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Postby LSI_Heidorn » Thu Jul 19, 2007 9:23 am

Dear Felix,
you can see the "version history" on our website.
I will spare you the search and post a link here:


http://www.silverfast.com/version_history/en.html

Greetings,

Nils

Felix
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Postby Felix » Thu Jul 19, 2007 2:08 pm

I have bookmarked the Version History page to check periodically. Thank you.

LSI_Giess
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Postby LSI_Giess » Thu Jul 26, 2007 8:52 am

Dear Felix,
a new update is available on our website.
The version ist still 651r1 but some Ps CS3 related parts have been updated.
Kind regards
Berthold

Felix
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Postby Felix » Thu Jul 26, 2007 12:40 pm

Thanks, Berthold. Will update.


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