Unable to relaunch DC Pro Studio

[James Chen]

I have recently installed DC Pro Studio and the SFE-6.4.1r9a and have been successful in converting and saving a few (3-4) NEF raw files. These files were opened in Photoshop CS to viewing and when I try to relaunch the DC Pro Studio, it will not reopen.

Mac OS 10.4
Dual 2Ghz OowerPC G5
512 MB DDR SDRAM

Any suggestions appreciated.

James Chen

Log as follows:

Date/Time: 2005-06-03 18:56:52.516 -0700
OS Version: 10.4 (Build 8A428)
Report Version: 3

Command: SF Launcher
Path: /Applications/SilverFast Application/SF Launcher/Contents/MacOS/SF Launcher
Parent: WindowServer [53]

Version: 2.1.0 (???)

PID: 291
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000002e

Thread 0 Crashed:
0 SilverFast (DCPro Studio).8ba 0x044c185c lt_SynchronizeAlbum__FPUc + 108
1 SilverFast (DCPro Studio).8ba 0x044c17a4 lt_LoadLT__Fv + 20
2 SilverFast (DCPro Studio).8ba 0x044b9f58 lt_WM_INITDIALOG__Fv + 2424
3 SilverFast (DCPro Studio).8ba 0x044b6534 OpenLightTable__FP10lt_InitRec + 420
4 SilverFast (DCPro Studio).8ba 0x0437676c TiffReaderOpenLightTable__Fv + 188
5 SilverFast (DCPro Studio).8ba 0x043affb0 beginSilverFastEventLoop__Fv + 608
6 SilverFast (DCPro Studio).8ba 0x043afcc0 SilverFast_EventLoop__Fv + 16
7 SilverFast (DCPro Studio).8ba 0x04227e20 DoStart__Fv + 608
8 SilverFast (DCPro Studio).8ba 0x041e8da8 main + 696
9 SF Launcher 0x000c737c callAcquireProc__FPFsP13AcquireRecordPlPs_vsP13AcquireRecordPlPs + 92
10 SF Launcher 0x000c5bf4 doOneAcquire__FPFsP13AcquireRecordPlPs_v + 132
11 SF Launcher 0x000c5990 doAcquire__F6FSSpec + 384
12 SF Launcher 0x000c967c callPlugin__FP15OpaqueDialogPtr + 316
13 SF Launcher 0x000c9710 startPlugin__FP15OpaqueDialogPtr12SF_App_ModeT + 64
14 SF Launcher 0x000c9864 autoStartPlugin__FP15OpaqueDialogPtr + 228
15 SF Launcher 0x000c824c doMainDialog__Fv + 236
16 SF Launcher 0x000c7b18 main + 56

Thread 1:
0 libSystem.B.dylib 0x9002ca78 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9003125c pthread_cond_wait + 508
2 com.apple.ColorSync 0x914edae8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 56
3 com.apple.ColorSync 0x914ecd84 CMMConvTask(void*) + 40
4 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96

Thread 0 crashed with PPC Thread State:
srr0: 0x044c185c srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x24004408 xer: 0x20000000 lr: 0x044c1834 ctr: 0x916a87b0
r0: 0x00000003 r1: 0xbfffe580 r2: 0x04a18000 r3: 0x00000000
r4: 0x00000000 r5: 0x00000000 r6: 0x00000000 r7: 0x00000000
r8: 0x00000006 r9: 0x51200000 r10: 0x00000005 r11: 0x00000008
r12: 0xa169cb44 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00302710 r21: 0xffffffff r22: 0xbffffa00 r23: 0x05a38370
r24: 0x05a384b0 r25: 0x05a251d0 r26: 0x00000000 r27: 0x05a250d0
r28: 0x05a38170 r29: 0x04cd8318 r30: 0x04cd8b40 r31: 0x05a250d0

Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0xc3000 - 0xf1e41 SF Launcher PEF binary: SF Launcher
0x27f000 - 0x2ce3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2ce3d0 - 0x2e66bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
0x30c5d0 - 0x30c682 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x30c880 - 0x30c935 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
0x30cb70 - 0x30cc13 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x30cc90 - 0x30cd07 CFMPriv_System PEF binary: CFMPriv_System
0x30cfb0 - 0x30d080 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x30d100 - 0x30d1d3 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x30d2b0 - 0x30d36b CFMPriv_Help PEF binary: CFMPriv_Help
0x30d370 - 0x30d43a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x30d4c0 - 0x30d596 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x30d610 - 0x30d6e3 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x30d770 - 0x30d855 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x30d8d0 - 0x30d9a6 CFMPriv_OpenScripting?MacBLib PEF binary: CFMPriv_OpenScripting?MacBLib
0x30da80 - 0x30db3e CFMPriv_Print PEF binary: CFMPriv_Print
0x30db60 - 0x30dc2d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x30dcb0 - 0x30dd92 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
0x30de10 - 0x30dee3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x30df60 - 0x30e033 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x30e110 - 0x30e1d2 CFMPriv_AE PEF binary: CFMPriv_AE
0x30e1e0 - 0x30e2a5 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x30e320 - 0x30e3f7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x30e480 - 0x30e563 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
0x30e5e0 - 0x30e6ba CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x30e730 - 0x30e810 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x30e8a0 - 0x30e986 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x30ea60 - 0x30eb37 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x30eb40 - 0x30ec02 CFMPriv_QD PEF binary: CFMPriv_QD
0x30ed00 - 0x30ede9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
0x41e3000 - 0x4a0f203 SilverFast (DCPro Studio).8ba PEF binary: SilverFast (DCPro Studio).8ba
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0x8fe00000 - 0x8fe50fff dyld 43 /usr/lib/dyld
0x90000000 - 0x901a6fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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0x90284000 - 0x90335fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x90364000 - 0x9069cfff com.apple.CoreGraphics 1.256.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x90727000 - 0x90800fff com.apple.CoreFoundation 6.4 (368) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90849000 - 0x90849fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9084b000 - 0x9094dfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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0x90a55000 - 0x90ac9fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90ae3000 - 0x90af5fff libauto.dylib /usr/lib/libauto.dylib
0x90afc000 - 0x90dc1fff com.apple.CoreServices.CarbonCore 10.4 (611.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90e24000 - 0x90ea4fff com.apple.CoreServices.OSServices 4.0 (4.0.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90eee000 - 0x90f2efff com.apple.CFNetwork 4.0 (80) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x90f43000 - 0x90f5bfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x90f6b000 - 0x90fe9fff com.apple.SearchKit 1.0.3 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x9102e000 - 0x91055fff com.apple.Metadata 0.1 (121) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x91066000 - 0x91073fff libz.1.dylib /usr/lib/libz.1.dylib
0x91076000 - 0x91238fff com.apple.security 4.0 (221) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9133a000 - 0x91343fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9134a000 - 0x91371fff com.apple.SystemConfiguration 1.8.0 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91384000 - 0x9138cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91390000 - 0x9140efff com.apple.audio.CoreAudio 3.0.0 (3.0) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9144c000 - 0x9144cfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9144e000 - 0x91486fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x914a1000 - 0x9156cfff com.apple.ColorSync 4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x915c1000 - 0x91654fff com.apple.print.framework.PrintCore 4.0 (172) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9169a000 - 0x91757fff com.apple.QD 3.8.5 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x91795000 - 0x917f3fff com.apple.HIServices 1.5.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91821000 - 0x91844fff com.apple.LangAnalysis 1.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91858000 - 0x9187dfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x91890000 - 0x918d0fff com.apple.LaunchServices 10.4 (118) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x918eb000 - 0x918fffff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9190d000 - 0x91943fff com.apple.ImageIO.framework 1.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91957000 - 0x91a19fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a65000 - 0x91a7afff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a7f000 - 0x91a9bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x91b26000 - 0x91b2afff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91b2c000 - 0x91b44fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b47000 - 0x91b8afff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91b91000 - 0x91baafff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91baf000 - 0x91bb2fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bb4000 - 0x91bb4fff com.apple.Accelerate 1.1 (Accelerate 1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91bb6000 - 0x91ca0fff com.apple.vImage 2.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91ca8000 - 0x91cc7fff com.apple.Accelerate.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d33000 - 0x91d53fff libmx.A.dylib /usr/lib/libmx.A.dylib
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0x91e74000 - 0x92404fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9244c000 - 0x9275cfff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
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0x92856000 - 0x92a7ffff com.apple.Foundation 6.4 (567) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b9d000 - 0x92c7bfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92c9b000 - 0x92d89fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
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0x92dc4000 - 0x92e1efff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92e3c000 - 0x92e3cfff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92e3e000 - 0x92e52fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92e6a000 - 0x92e7afff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92e86000 - 0x92e9bfff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92ead000 - 0x92f34fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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0x92f5d000 - 0x92f8afff com.apple.openscripting 1.2.2 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x92fa4000 - 0x92fb4fff com.apple.print.framework.Print 4.0 (187) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x92fc0000 - 0x93026fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x93057000 - 0x930a9fff com.apple.NavigationServices 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x930d5000 - 0x930f2fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
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0x94173000 - 0x942d2fff com.apple.QuartzCore 1.4 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9435f000 - 0x943aafff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9454a000 - 0x94559fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94561000 - 0x9456dfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x945b2000 - 0x945c6fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x945cc000 - 0x9482efff com.apple.QuickTime 7.0.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94901000 - 0x94920fff com.apple.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x973e2000 - 0x973effff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x986ae000 - 0x98e40fff com.apple.QuickTimeComponents.component 7.0 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x9908f000 - 0x99092fff com.apple.QuickTimeH264.component 7.0 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9926b000 - 0x9930dfff com.apple.QuickTimeMPEG4.component 7.0 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
0x99d78000 - 0x99d79fff com.apple.iokit.dvcomponentglue 1.7.5 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue

Model: PowerMac7,3, BootROM 5.2.4f1, 2 processors, PowerPC G5 (3.0), 2 GHz, 512 MB
Graphics: ATI Radeon 9600, ATY,RV351, AGP, 128 MB
Memory Module: DIMM0/J11, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 256 MB, DDR SDRAM, PC3200U-30330
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDS724040KLSA80, 372.61 GB
Parallel ATA Device: SONY DVD RW DW-Q28A,
USB Device: Hub, , Up to 12 Mb/sec, 500 mA
USB Device: USB Printer, EPSON, Up to 12 Mb/sec, 500 mA
USB Device: Expression1680, EPSON, Up to 12 Mb/sec, 500 mA
USB Device: PTZ-630, Tablet, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: CF type II, 1394, Up to 400 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec

[President_LSI]

Forum is not intended to replace support requests!

Dear James,

when entering the Forum, we inform every user not to post support request here, as the intention of the Froum is to exchange knowledge and experience, but not to replace support.

So, in the future, please use the support form at:

http://www.silverfast.com/problemreport/en.html

This time, I will forward your request to our support department, which will contact you.

best regards

Karl-Heinz Zahorsky
President
LaserSoft Imaging

[James Chen]

In my haste, I thought I was sending to the support department.
Your forwarding my message is much appreciated. It won't happen again.

Thanks....and sorry.

James Chen

[LSI_Flyvbjerg]

Dear James.

The problem you encounter was found last week and will be fixed in the next release, which will be available soon.


Best regards
Eric Flyvbjerg