Application Crash when AACO opens.

[Pablo]

I recently downloaded SilverFast DC Pro Studio and found that whenever I try to use the AACO feature the whole application crashes. I also noticed that whenever I hover over the AACO feature button with the mouse pointer there is not description displayed at the bottom on the secondary window (where the picture is opened with all the feature buttons on the left). Any help will be greatly appreciated.

Thank you

"P"

Here is a transcript of the crash:

Date/Time: 2004-10-29 22:27:01 +0200
OS Version: 10.3.5 (Build 7M34)
Report Version: 2

Command: SF Launcher
Path: /Applications/SilverFast Application/SF Launcher/Contents/MacOS/SF Launcher
Version: 2.0.7 (???)
PID: 1001
Thread: 0

Exception: EXC_BAD_INSTRUCTION (0x0002)
Code[0]: 0x00000002
Code[1]: 0x038d9e40


Thread 0 Crashed:
0 SilverFast (DCPro Studio).8ba 0x038d9e40 AACE_UpdatePreview__Fv + 0x10
1 SilverFast (DCPro Studio).8ba 0x03970834 HandleDocumentWindowItem__FP15OpaqueWindowPtrs + 0x16c4
2 SilverFast (DCPro Studio).8ba 0x03936334 HandleSilverFastEvent__FP11EventRecord + 0x514
3 SilverFast (DCPro Studio).8ba 0x0393585c SilverFast_EventLoop__Fv + 0x3c
4 SilverFast (DCPro Studio).8ba 0x037c76ac DoStart__Fv + 0x25c
5 SilverFast (DCPro Studio).8ba 0x037898f4 main + 0x2e4
6 SF Launcher 0x000b437c callAcquireProc__FPFsP13AcquireRecordPlPs_vsP13AcquireRecordPlPs + 0x5c
7 SF Launcher 0x000b2bf4 doOneAcquire__FPFsP13AcquireRecordPlPs_v + 0x84
8 SF Launcher 0x000b2990 doAcquire__F6FSSpec + 0x180
9 SF Launcher 0x000b667c callPlugin__FP15OpaqueDialogPtr + 0x13c
10 SF Launcher 0x000b6710 startPlugin__FP15OpaqueDialogPtr12SF_App_ModeT + 0x40
11 SF Launcher 0x000b531c doMainDialog__Fv + 0x1bc
12 SF Launcher 0x000b4b18 main + 0x38

PPC Thread State:
srr0: 0x038d9e40 srr1: 0x0008f030 vrsave: 0x00000000
cr: 0x24004284 xer: 0x00000004 lr: 0x038d9e38 ctr: 0x00000000
r0: 0x038cc488 r1: 0xbfffa820 r2: 0x03dd3000 r3: 0x018b6400
r4: 0x018b7a1e r5: 0x03e00de6 r6: 0x00000000 r7: 0x03e00a02
r8: 0xbfffebf8 r9: 0x00000000 r10: 0xa27f86bc r11: 0xa028123c
r12: 0x90001e80 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000001 r23: 0x00000001
r24: 0x03ddc018 r25: 0x03eff408 r26: 0x03ddd734 r27: 0x03c22638
r28: 0x0037a1f0 r29: 0x03dff7c8 r30: 0x03eed1c0 r31: 0x03dff7c8

Binary Images Description:
0x1000 - 0x9fff com.lasersoft.sfapp 2.0.7 (???) /Applications/SilverFast Application/SF Launcher/Contents/MacOS/SF Launcher
0xb0000 - 0xdfc58 SF Launcher PEF binary: SF Launcher
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
0x312230 - 0x3122e2 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x3124e0 - 0x312595 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
0x3127d0 - 0x312873 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x3128f0 - 0x312967 CFMPriv_System PEF binary: CFMPriv_System
0x312c10 - 0x312ce0 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x312d60 - 0x312e33 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x312f10 - 0x312fcb CFMPriv_Help PEF binary: CFMPriv_Help
0x312fd0 - 0x31309a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x313120 - 0x3131f6 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x313270 - 0x313343 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x3133d0 - 0x3134b5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x313530 - 0x313606 CFMPriv_OpenScripting?MacBLib PEF binary: CFMPriv_OpenScripting?MacBLib
0x3136e0 - 0x31379e CFMPriv_Print PEF binary: CFMPriv_Print
0x3137c0 - 0x31388d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x313910 - 0x3139f2 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
0x313a70 - 0x313b43 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x313bc0 - 0x313c93 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x313d70 - 0x313e32 CFMPriv_AE PEF binary: CFMPriv_AE
0x313e40 - 0x313f05 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x313f80 - 0x314057 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x3140e0 - 0x3141c3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
0x314240 - 0x31431a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x314390 - 0x314470 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x314500 - 0x3145e6 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x3146c0 - 0x314797 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x3147a0 - 0x314862 CFMPriv_QD PEF binary: CFMPriv_QD
0x314960 - 0x314a49 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
0x3784000 - 0x3dca9eb SilverFast (DCPro Studio).8ba PEF binary: SilverFast (DCPro Studio).8ba
0x811dc000 - 0x811e8fff com.apple.agl 2.5 (AGL-2.5) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x8b0c0000 - 0x8b728fff com.apple.QuickTimeComponents.component 6.5.1 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x8be30000 - 0x8be31fff DVComponentGlue /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x8c390000 - 0x8c3d1fff com.apple.QuickTimeFirewireDV.component 6.5.1 /System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTimeFirewireDV
0x8e990000 - 0x8ea21fff com.apple.QuickTimeMPEG4.component 6.5.1 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3.5 (299.32) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905dffff com.apple.framework.IOKit 1.3.5 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x9069afff com.apple.CoreServices.OSServices 3.0.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907c7000 - 0x907dafff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.3 /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2.2 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x90c30000 - 0x90c4afff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90c60000 - 0x90cc2fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90d29000 - 0x90d92fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x910b0000 - 0x91101fff com.apple.bom 1.2.5 (63.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912a0000 - 0x912bdfff com.apple.audio.SoundManager 3.8 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91303000 - 0x913c1fff ColorSync /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x91670000 - 0x916a8fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x916e0000 - 0x91773fff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917e0000 - 0x917f0fff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x91810000 - 0x9182afff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x91850000 - 0x91860fff com.apple.ImageCapture 2.1.5 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x91890000 - 0x9189cfff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x918c0000 - 0x918cdfff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x918f0000 - 0x9193efff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x91990000 - 0x9199bfff com.apple.securityhi 1.2 (90) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x919c0000 - 0x91a33fff com.apple.NavigationServices 3.3.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91a90000 - 0x91a90fff com.apple.audio.units.AudioUnit 1.3.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91ae0000 - 0x91aebfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b10000 - 0x91b2afff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91b50000 - 0x91b5ffff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x91b80000 - 0x91b93fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bb0000 - 0x91d45fff com.apple.QuickTime 6.5.1 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x91ebd000 - 0x91ebdfff com.apple.Carbon 10.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91ec6000 - 0x91ed1fff com.apple.opengl 1.3.3 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x920c0000 - 0x922a7fff com.apple.security 2.4 (177) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92430000 - 0x92468fff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x92740000 - 0x92777fff com.apple.CFNetwork 1.2.1 (7) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x927d0000 - 0x92b54fff com.apple.HIToolbox 1.3.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x92d30000 - 0x92d80fff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x935d0000 - 0x938a8fff com.apple.CoreGraphics 1.203.26 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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0x93b50000 - 0x93bf3fff com.apple.audio.toolbox.AudioToolbox 1.3.2 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x946ed000 - 0x94708fff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x94b20000 - 0x94badfff com.apple.ink.framework 101.1.3 (55.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x95125000 - 0x951defff com.apple.QD 3.4.65 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x954c0000 - 0x95ac6fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x95b20000 - 0x95df0fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x95e40000 - 0x95eadfff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x95f00000 - 0x95f20fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x96e80000 - 0x96e90fff com.apple.vecLib 3.0.2 (vecLib 3.0.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97510000 - 0x97518fff libbsm.dylib /usr/lib/libbsm.dylib

[LSI_Kratzenstein]

There was a bug in AACO, which caused a crashed under som conditions. This bug is fixed with the 6.4.0r2 (and higher).

If you still have any problems, feel free to contact our support :
support@silverfast.de

kind regards

[Pablo]

I downloaded and installed 6.4.0r3 and I am still having the same problem. I use an iMac G3 with 384Mb RAM.

[Pablo]

I have also re-installed software several times.

[LSI_Kratzenstein]

We'll test AACO with the G3 again, and ll see, if there is a new problem.
Meanwhile I tested AACO with AltiVec Features switched off, but the crash didn't occur.
Do you get this problem everytime, with every picture, or only with under special conditions ?

kind regards

[Pablo]

Yes, I do get this problem, everytime and with every picture .jpeg, TIFF. All other functions work perfectly.

[LSI_Kratzenstein]

We found the Problem and fixed the Bug. This is a problem, what could occur on non-AltiVec computers.
The bug will be fixed in SilverFast 6.4.0r5 and later.

kind regards

[Pablo]

Thank you for all your help and assistance. LaserSoft Customer Service is A++.