Corrupted Album

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Michel ARONSSOHN
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Joined: Fri Dec 17, 2004 9:11 pm
Location: Longjumeau France
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Corrupted Album

Postby Michel ARONSSOHN » Fri Dec 17, 2004 9:29 pm

I have used the trial version of SilverFast DC VLT, uninstalled it an finally installed a paid version.
However in the directory Silverfast\Album One album was left and I am definitely unable to delete it neither with the commands of Silverfast (-) nor with windows or dos commands.
Do you know a way to get rid of this directory.
Thanks for your help.

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LSI_Noack
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Joined: Wed Oct 22, 2003 1:30 pm
Location: Kiel, Germany
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Postby LSI_Noack » Tue Dec 21, 2004 8:22 pm

Dear Michel

while SilverFast is NOT running, visit your user data folder and simply delete the album manually.
SilverFast features some security mechanisms so that it will not be completely bewildered by such actions.

Windows:
/Documents and Settings/(your username)/Application data/LaserSoft Imaging/

Mac OS X:
/user/(your username)/Library/Preferences/LaserSoft Imaging/

Kind regards
Sonny Noack
- tech support, LSI AG -

Michel ARONSSOHN
Visitor
Posts: 4
Joined: Fri Dec 17, 2004 9:11 pm
Location: Longjumeau France
Contact:

Corrupted Album

Postby Michel ARONSSOHN » Tue Dec 21, 2004 10:18 pm

I have already tried this solution, however I obtain the following error message : (in french)

Impossible to delete the file.
Impossible to read from the file or the source disk.

Do you have an idea about this strange problem ?

Thanks.
Michel

Michel ARONSSOHN
Visitor
Posts: 4
Joined: Fri Dec 17, 2004 9:11 pm
Location: Longjumeau France
Contact:

Corrupted album

Postby Michel ARONSSOHN » Wed Jan 05, 2005 12:31 am

I eventually found the solution.
To delete the file you must use the short name, I rather prefer to call it the msDos name.
To achieve this I used Total Commander since Windows Explorer is unable to do so.


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